Privacy Policy Creation Sportswear
https://creationsportswear.com

About Our Privacy Policy
Creation Sportswear values your privacy. We therefore process only the data necessary for (improving) our services and handle the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes. This privacy policy applies to the use of the website and the services provided by Creation Sportswear. The effective date for the validity of these terms is 12/06/2024. With the publication of a new version, the validity of all previous versions expires. This privacy policy describes what data we collect about you, how this data is used, with whom and under what conditions this data may be shared with third parties. We also explain how we store your data, how we protect your data from misuse, and what rights you have regarding the personal data you provide to us. If you have any questions about our privacy policy, you can contact our privacy officer. You can find the contact details at the end of our privacy policy.
About Data Processing
Below, you can read how we process your data, where we store it, what security techniques we use, and who can view the data.
Web Store Software
WooCommerce
Our web store is developed with WooCommerce software. The personal data you provide to us for our services is shared with this party. WooCommerce has access to your data to provide us with (technical) support, and they will never use your data for any other purpose. WooCommerce is obliged to take appropriate security measures based on the agreement we have with them. These security measures include the use of SSL encryption and a strong password policy. WooCommerce uses cookies to collect technical information regarding your use of the software; no personal data is collected and/or stored. WooCommerce reserves the right to share collected data within its own group to further improve the service.

WooCommerce Hosting
Our web store is developed with WooCommerce software, and we have chosen AndersShock Media for our web hosting. The personal data you provide to us for our services is shared with this party. AndersShock Media has access to your data to provide us with (technical) support, and they will never use your data for any other purpose. AndersShock Media is obliged to take appropriate security measures based on the agreement we have with them. These security measures include the
use of SSL encryption and a strong password policy. Regular backups are made to prevent data loss.

Web Hosting
Shock Media
We purchase web hosting and email services from Shock Media. Shock Media processes personal data on our behalf and does not use your data for its own purposes. However, this party may collect metadata about the use of the services. These are not personal data. Shock Media has taken appropriate technical and organizational measures to prevent the loss and unauthorized use of your personal data. Shock Media is obliged to maintain confidentiality based on the agreement.

Email and Mailing Lists
Mailblue
Our website uses Mailblue, a third party that handles email traffic from our website and the sending of any newsletters. All confirmation emails you receive from our website and web forms are sent via Mailblue’s servers. Mailblue will never use your name and email address for its own purposes. At the bottom of every email sent automatically through our website, you will see the ‘unsubscribe’ link. If you click on this, you will no longer receive email from our website. This may significantly reduce the functionality of our website! Your personal data is securely stored by Mailblue. Mailblue uses cookies and other internet technologies that provide insight into whether emails are opened and read. Mailblue reserves the right to use your data to further improve the service and, in this context, to share information with third parties.
Shock Media
We use the services of Shock Media for our regular business email traffic. This party has taken appropriate technical and organizational measures to prevent misuse, loss, and corruption of your and our data as much as possible. Shock Media does not have access to our mailbox, and we treat all our email traffic confidentially.
Payment Processors
Mollie

To handle (part of) the payments in our web store, we use the platform of Mollie. Mollie processes your name, address, and residence details and your payment data such as your bank account or credit card number. Mollie has taken appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your data to further improve the service and, in this context, to share (anonymized) data with third parties. All the safeguards mentioned above regarding the protection of your personal data also apply to the parts of Mollie’s services for which they engage third parties. Mollie does not store your data longer than is legally permitted.
Reviews
WebwinkelKeur
We collect reviews through the WebwinkelKeur platform. If you leave a review via WebwinkelKeur, you are required to provide a name and email address. WebwinkelKeur shares this information with us so that we can link the review to your order. In some cases, WebwinkelKeur may contact you to provide an explanation for your review. If we invite you to leave a review, we share your name and email address with WebwinkelKeur. They use this information solely to invite you to leave a review. WebwinkelKeur has taken appropriate technical and organizational measures to protect your personal data. WebwinkelKeur reserves the right to engage third parties for the provision of the service, for which we have given WebwinkelKeur permission. All the safeguards mentioned above regarding the protection of your personal data also apply to the parts of the service for which WebwinkelKeur engages third parties.
Google
We collect reviews through the platforms of WebwinkelKeur and Google. If you leave a review via WebwinkelKeur and Google, you are required to provide your name and email address. WebwinkelKeur and Google share this information with us so that we can link the review to your order. In some cases, WebwinkelKeur may contact you to provide an explanation for your review. If we invite you to leave a review, we share your name and email address with WebwinkelKeur. They use this information solely to invite you to leave a review. WebwinkelKeur and Google have taken appropriate technical and organizational measures to protect your personal data. WebwinkelKeur and Google reserve the right to engage third parties for the provision of the service, for which we have given WebwinkelKeur and Google permission. All the safeguards mentioned above regarding the protection of your personal data also apply to the parts of the service for which WebwinkelKeur engages third parties.
Shipping and Logistics
PostNL
When you place an order with us, it is our job to have your package delivered to you. We use the services of PostNL to carry out the deliveries. It is necessary for us to share your name, address, and residence details with PostNL. PostNL uses this information only for the purpose of executing the agreement. In the event that PostNL engages subcontractors, PostNL also makes your information available to these parties.
DHL
When you place an order with us, it is our job to have your package delivered to you. We use the services of DHL to carry out the deliveries. It is necessary for us to share your name, address, and residence details with DHL. DHL uses this information only for the purpose of executing the agreement. In the event that DHL engages subcontractors, DHL also makes your information available to these parties.
Invoicing and Accounting
MoneyBird
To keep our records and accounts, we use the services of MoneyBird. We share your name, address, and residence details and details regarding your order. This data is used to manage sales invoices. Your personal data is securely transmitted and stored. MoneyBird has taken the necessary technical and organizational measures to protect your data from loss and unauthorized use. MoneyBird is obliged to maintain confidentiality and will treat your data confidentially. MoneyBird does not use your personal data for purposes other than those described above.
Purpose of Data Processing
General Purpose of Processing
We use your data solely for the purpose of our services. This means that the purpose of the processing is always directly related to the order you provide. We do not use your data for (targeted) marketing. If you share information with us, and we use this information to contact you later—other than at your request—we will ask for your explicit permission. Your data is not shared with third parties, other than to meet accounting and other administrative obligations. These third parties are all bound to confidentiality based on the agreement between them and us or an oath or legal obligation.
Automatically Collected Data
Data automatically collected by our website is processed to improve our services. This data (e.g., your IP address, web browser, and operating system) is not considered personal data. 
 
Cooperation in Fiscal and Criminal Investigations
In certain cases, Creation Sportswear may be legally obligated to share your data in connection with government fiscal or criminal investigations. In such instances, we are compelled to share your data, but we will oppose this to the extent permitted by law.
Retention Periods
We retain your data as long as you are a client of ours. This means we keep your customer profile until you indicate that you no longer wish to use our services. If you notify us, we will also interpret this as a forget request. This also means we will not retain your data longer than two years from the last contact or transaction, unless there is a legal justification for doing so. We are required to keep invoices containing your (personal) data based on applicable administrative obligations, so we will
retain these for the duration of the applicable term. However, employees will no longer have access to your client profile and documents created following your order.
Your Rights
Under current Dutch and European legislation, you, as a data subject, have certain rights regarding the personal data processed by or on behalf of us. We explain these rights and how you can exercise them below. To prevent misuse, we generally send copies of your data only to your known email address. If you wish to receive the data at a different email address or by post, we will ask you to verify your identity. We keep a record of handled requests, and in the case of a forget request, we
administer anonymized data. All copies and transcripts of data are provided in the machine-readable format used within our systems. You always have the right to file a complaint with the Dutch Data Protection Authority if you suspect that we misuse your personal data.
Right of Access
You always have the right to view the data we process or have processed that relates to your person or can be traced back to you. You can submit a request to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data with an overview of the processors who have this data, indicating the category under which we have stored this data, to the email address known to us.
Right to Rectification
You always have the right to have the data we process or have processed that relates to your person or can be traced back to you, adjusted. You can submit a request to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the email address known to us that the data has been modified.
Right to Restrict Processing
You always have the right to restrict the data we process or have processed that relates to your person or can be traced back to you. You can submit a request to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the email address known to us that the data will no longer be processed until you lift the restriction.

Right to Data Portability
You always have the right to have the data we process or have processed that relates to your person or can be traced back to you, executed by another party. You can submit a request to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you copies or transcripts of all data about you that we have processed or that have been processed by other processors or third parties on our behalf, to the email address known to us. It is likely that we can no longer continue the service in such a case, as the secure linking of data files can then no longer be guaranteed.

Right to Object and Other Rights
In certain cases, you have the right to object to the processing of your personal data by or on behalf of Creation Sportswear. If you object, we will immediately cease processing your data pending the handling of your objection. If your objection is well-founded, we will provide you with copies and/or transcripts of the data we process (or have processed) and then permanently cease processing. You also have the right not to be subjected to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe this to be the case, please contact our privacy contact person.

Cookies
Google Analytics
Cookies from the American company Google are placed through our website as part of the “Analytics” service. We use this service to track and report on how visitors use the website. This processor may be required to provide access to this data based on applicable laws and regulations. We have not allowed Google to use the analytics information obtained for other Google services.


Third-Party Cookies

In the event that third-party software solutions use cookies, this is stated in this privacy statement.

Changes to the Privacy Policy
We reserve the right to modify our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy affects the way we process already collected data regarding you, we will inform you by email.

Contact Information Creation Sportswear
Weteringweg 18, 2641 KM, Pijnacker, the Netherlands
T: (062) 355-4909
E: info@creationsportswear.nl
Privacy Contact Person: Jessica Burger